Apr 24, 2020 For the strongest security and latest features, find out whether you can upgrade to macOS Catalina, the latest version of the Mac operating system. If you still need macOS Mojave, use this App Store link: Get macOS Mojave. Dec 05, 2018 If you own a ScanSnap scanner from Fujitsu, we’ve got good news for you. You may have noticed that the ScanSnap app for macOS is 32-bit, prompting a compatibility warning when you open it. Back to Mojave I checked the interwebs for information, and on the Fujitsu site I found this statement: ScanSnap S1500/S1500M does not support macOS Mojave. There are no plans for adding support in the future since the support for ScanSnap S1500/S1500M has already ended. Fujitsu Global Support. When the ScanSnap window appears, double-click the 'ScanSnap Manager' icon to start the installation. When the message 'xxxxx is an application downloaded from the Internet. Are you sure you want to open it?' Appears, click Open to proceed. Check for the latest software updates and apply them before operating the scanner. Latest software update.
If you own a ScanSnap scanner from Fujitsu, we’ve got good news for you. You may have noticed that the ScanSnap app for macOS is 32-bit, prompting a compatibility warning when you open it. Recently, however, Fujitsu has released a new ScanSnap app that fully embraces the 64-bit Mac future.
Apple first started warning users of 32-bit applications earlier this year, implementing a popup notification explaining that 32-bit apps “need to be updated by their developer to improve compatibility.”
First noted on Reddit, Fujitsu has oddly not released the 64-bit ScanSnap app for Mac as an update to the original app. Instead, you’ll have to head to Fujitsu’s website and download the new version directly.

This means that, despite seeing the 32-bit warning upon opening the old app, ScanSnap users are not given a direct option to update the app, or even informed that an update is available.
Fujitsu notes that older scanner models such as the ScanSnap S1500, are not supported by the new 64-bit app. This is because “their support periods hav already expired. Here’s the full list of supported models:
- ScanSnap iX500
- ScanSnap iX100
- ScanSnap S1300i
- ScanSnap S1100i
- ScanSnap SV600
- ScanSnap S1100
You can head to the Fujitsu website to download the new 64-bit ScanSnap app for Mac.
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The ScanSnap has the following system requirements.
For the latest information, refer to here.

Scansnap Manager For Mac Os Mojave 10 14 5
Windows
Operating system | Windows 10 (32-bit/64-bit) (*1)(*2) Windows 8.1 (32-bit/64-bit) (*3) Windows 7 (32-bit/64-bit) (*4) |
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CPU | Intel® Celeron™ 1.8 GHz (2 cores) or higher (Recommended: Intel® Core™ i5 2.5 GHz or higher) |
Memory | 2 GB or more (Recommended: 4 GB or more) |
Display resolution (*5) | 1024 × 768 pixels or higher |
Disk space | Free space required to install the software related to the ScanSnap is as follows: (*6)
|
USB port | USB 3.1 Gen 1/USB 3.0/USB 2.0/USB 1.1 USB 3.0 (*9)/USB 2.0/USB 1.1 |
*1: | The software bundled with the ScanSnap operates in desktop mode. |
*2: | ScanSnap Home cannot be used on Windows 10 Enterprise 2015 LTSB. |
*3: | The software bundled with the ScanSnap operates as a desktop application. |
*4: | Service Pack 1 or later is required. |
*5: | When the font size is large, some screens may not be displayed correctly. In such a case, use a smaller font size. |
*6: | To save images created from the documents that you scanned, more free space is required. When 50 sheets of A4 size double-sided documents printed in color are scanned, the estimated file size of images is approximately 40 MB. |
*7: | .NET Framework 4.7 or later must be installed. If .NET Framework 4.7 or later is not installed, a notification to install the software will appear when installing ScanSnap Home. Up to 4.5 GB of additional disk space is required for the installation. |
*8: | By installing the OCR Pack, you can add extra languages to recognize text. For the amount of free space required to install the OCR Pack, refer to OCR Pack (Windows). |
*9: | When the ScanSnap is connected to a USB 3.0 port, the ScanSnap may not be recognized by some computers. For the latest information, refer to here. When the ScanSnap is connected to a USB 3.0 port, the port operates as a USB 2.0 port. |
Scansnap Manager For Mac Os Mojave 10 14 4
If the system requirements above are not satisfied, the ScanSnap may not operate.
If a USB port on the keyboard or on the monitor is in use, the ScanSnap may not operate.
When using a commercially available USB hub, use a type that is powered from an electrical power supply (and that comes with an adapter).
Scanning speed decreases in the following cases:
The CPU or the memory does not meet the recommended specifications.
The version of the USB port or the USB hub is USB 1.1.
The actual disk space used for the installation of the software and the disk space required for the installation may be different because of the disk management in your Windows system.
To scan a document, a disk space that is approximately three times larger than the size of the file to be saved is required.
Mac OS
Operating system (*1) | macOS Catalina v10.15 (*2) macOS Mojave v10.14 (*2) macOS High Sierra v10.13 (*2) macOS Sierra v10.12.4 or later (*2) |
---|---|
CPU | Intel® Core™ i5 1.4 GHz or higher (Recommended: Intel® Core™ i5 2.5 GHz or higher) |
Memory | 2 GB or more (Recommended: 8 GB or more) |
Display resolution | 1024 × 768 pixels or higher |
Disk space | Free space required to install the software related to the ScanSnap is as follows: (*3)
|
USB port | USB 3.1 Gen 1/USB 3.0/USB 2.0/USB 1.1 USB 3.0 (*4)/USB 2.0/USB 1.1 USB 3.0 (*4)/USB 2.0/USB 1.1 |
*1: | Updating Mac OS to the latest version is recommended. |
*2: | ABBYY FineReader for ScanSnap 5.0 is not supported. |
*3: | To save images created from the documents that you scanned, more free space is required. When 50 sheets of A4 size double-sided documents printed in color are scanned, the estimated file size of images is approximately 40 MB. |
*4: | When the ScanSnap is connected to a USB 3.0 port, the ScanSnap may not be recognized by some computers. For the latest information, refer to here. When the ScanSnap is connected to a USB 3.0 port, the port operates as a USB 2.0 port. |
If the system requirements above are not satisfied, the ScanSnap may not operate.
If a USB port on the keyboard or on the monitor is in use, the ScanSnap may not operate.
When using a commercially available USB hub, use a type that is powered from an electrical power supply (and that comes with an adapter).
Scanning speed decreases in the following cases:
The CPU or the memory does not meet the recommended specifications.
The version of the USB port or the USB hub is USB 1.1.
To scan a document, a disk space that is approximately three times larger than the size of the file to be saved is required.