There had been an update in Citrix Workspace app (1910.2 for Mac) but since I'm
unfamiliar with this software, I can only point to where it was found that has a
download(?) and leave you there. I've offline work to do that has no bearing here.
Apple’s latest macOS Catalina has released on October 7. Citrix Files for Mac users must upgrade their version of Citrix Files for Mac to version 19.10 for full compatibility. Citrix Receiver wont work on Catalina (on MAC) Message says:- citrix Viewer is required to start the app. Install Citrix Receiver and try again. Dec 30, 2019 Installed the most recent update on my Mac. As soon as a I did my citrix receiver won't open. Try to uninstall your current installation of Citrix and download the new version 'Citrix Workspace app 1910.2 for Mac'. Catalina update citrix won't open More Less. Apple Footer.
- Fixed issues in Citrix Receiver for Mac 12.2 Compared to: Citrix Receiver for Mac 12.1.100 Citrix Receiver for Mac 12.2 contains all fixes that were included in Versions 12, 12.1, and 12.1.100, plus the following, new fixes: Resolved an issue where Receiver for Mac would launch a session in full screen mode if the ScreenPercent parameter was.
- Oct 09, 2019 Yesterday, Apple released their latest OS update (Catalina) for Mac devices. In order for the new update to work with your Caterease Connect program, you need to update your Citrix receiver. Please click the button below to update! If you have any questions, please don’t hesitate to reach out to our Help desk by calling 239-261-6617 or email.
Citrix Workspace app 1910.2 for Mac
Release Date: Oct 17, 2019
Compatible with:
Catalina And Citrix
Mac OS 10.13, 10.14, 10.15
with download information and button(?) on the same page
uncertain if this may or not be helpful. Has 'end user' info too.
Good luck & happy trails!🌞🌤
Oct 23, 2019 11:03 PM
Applicable Products
- NetScaler Gateway
- Receiver for Android
- Receiver for Linux
- Receiver for Mac
- Receiver for Windows
Symptoms or Error
Users may receive the following error when launching an application with Receiver for Windows 4.7, Receiver for Mac 12.5, Receiver for Android 3.12.2, Receiver for Linux 13.6 and newer:
Error: You have not chosen to trust '(CERT INFO)', the issuer of the server's security certificate. Contact your help desk for assistance.
Receiver for Mac
Receiver for Android
Citrix Receiver For Mac Os Catalina
Solution
Important! This article is intended for use by System Administrators. If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article.
This issue may be caused by an out-of-date intermediate certificate installed at NetScaler Gateway. This does not mean that the CA certificates currently being used is expired but the CA has since released newer versions of that certificate.
Verify the certificate bindings at the NetScaler Gateway to resolve this issue.
Citrix Receiver For Mac Os Catalina 10.15.4
To confirm this, visit the NetScaler Gateway website using a web browser, and examine the certificate chain in the web browser. You may wish to cross-check this by repeating with more than one web browser (such as with Google Chrome and Mozilla Firefox). Then, compare all the certificates in the browser's certificate chain with the certificate chain at NetScaler Gateway.
Note: Compare all the serial numbers in the certificates and not just the Subject Name. If there are any mismatches in intermediate certificates, this is a possible cause.
Update NetScaler Gateway with the corresponding intermediate certificates, as they appear in the web browser. You can export the intermediate certificates from the web browser. If you used more than one web browser, it is possible that they yield different certificate chains. If so, use the newer certificate chain.
For more information about installing and linking an intermediate certificate with Primary CA on a NetScaler Gateway appliance, refer to CTX114146.
Problem Cause
The Receiver for Windows 4.7, Receiver for Mac 12.5, Receiver for Linux 13.6 and newer versions are going to validate the root certificates even if it trusts the intermediate, which is not the case with the browsers. If the browser trusts the intermediate, it trusts the server certificate, without going down to the root certificate and will display the newer version of the root from its certificate store and not the actual root certificate sent by the server or NetScaler Gateway.
In Receiver for Android 3.12.2, joint server certificate validation is turned off by default. If this policy is enabled in the Receiver without the correct set of certificates configured on the server/gateway, users may see the error message.
Additional Resources
CTX221453 - Citrix Receiver - SSL Error when connecting via NetScaler
Citrix Documentation - Receiver for Mac, Receiver for Android
CTX114146 - How to Install and Link Intermediate Certificate with Primary CA on NetScaler Gateway